Frequently Asked Questions

Points are awarded based on how accurately you predict match outcomes. You earn full points for correctly predicting a winner or exact score, and partial points for correct goal differentials. Your cumulative score determines your position on the leaderboard, with bonus multipliers for predicting multiple correct outcomes in a row.

Yes, ការវាយតម្លៃប្រកួត operates under a valid gambling license from its regulatory jurisdiction. All predictions and payouts are processed through verified systems, and the platform undergoes regular third-party audits to ensure fairness and compliance with industry standards.

If your prediction is confirmed as correct but winnings are not credited within 24 hours, contact support immediately with your prediction ID and screenshot. The team investigates each case individually, and legitimate discrepancies are resolved by crediting your account or reversing the transaction within 48 hours.

No — predictions are locked immediately after submission and cannot be modified or cancelled. This is standard practice to maintain integrity across all participants. Double-check your selections before confirming, as processing errors due to user mistakes are not eligible for refund or adjustment.

Deposits can be made via Visa, Mastercard, Skrill, Neteller, and direct bank transfer. Cryptocurrency options include Bitcoin, Ethereum, and USDT with no minimum deposit requirement. E-wallet withdrawals process within 24 hours; card and bank transfers take 3-5 business days.

Yes, the platform provides self-exclusion options allowing you to temporarily or permanently close your account. You can set daily, weekly, or monthly deposit limits, and access links to problem gambling support organizations. Customer support can initiate self-exclusion within one business day upon verified request.